How long do we take to dispatch an order?
All orders placed before 12pm on business days (Mon-Fri excluding public holidays) are shipped same day. Otherwise, they are shipped on the next business day.
How long after dispatch will it take for your package to arrive?
We can’t guarantee a certain delivery timeframe, however here is a guide to how long your package will take to get to various parts of Australia after it is dispatched:
VIC metro: 1-2 business days
VIC regional: 2-3 business days
NSW metro: 1-3 business days
NSW regional: 2-4 business days
QLD metro: 2-4 business days
QLD regional: 3-5 business days
SA metro: 1-3 business days
SA regional: 2-5 business days
WA metro: 3-6 business days
WA regional: 7-14 business days
TAS metro: 2-5 business days
TAS regional: 5-7 business days
NT metro: 3-6 business days
NT regional: 7-14 business days
Do we offer free shipping?
Yes, all orders over $150 are shipped for free, excluding the following remote postcodes: 0800-0999, 2898-2899, and 6215-6799. Orders that do not qualify for free shipping are charged at our cost.
How can you change your delivery address or other details after ordering?
If you need to change any of the details on your order, please email us as soon as possible at hello@dawnchaser.com.au. Order details can only be changed prior to dispatch.